I changed medications. How do I get a new sensor? What do I do with my old sensor?

It depends. If your new medication uses the same kind of sensor as your old one, we can help you switch it over. If your new medication uses a different kind of sensor than your old one, we can send you a new one. Just give us a call or send us an email and we’ll help you figure it out.

Since Propeller sensors are medical devices, they can’t be reused. But don’t throw them away – it’s bad for the environment! If your sensor doesn’t work with your new medication, please recycle it just like you would do with any other batteries or electronics.

Don’t forget to update your medication plan. See this article for instructions on how to do that. Don’t have a smartphone? Reach out to us. We’re here to help.