viii. Additional Information

How do I change my address?

You can’t change your address through the app, but you can change it on my.propellerhealth.com. Go to my.propellerhealth.com Sign in using the same email address and password you used to sign in to your smartphone app Click on “Settings”. From the menu on the left side of the page, select “Profile”. Here you can update […]

How do I change my text message and email notification settings?

Go to my.propellerhealth.com Sign in using the same email address and password you used to sign in to your smartphone app Click on “Settings”. From the menu on the left side of the page, select “Notifications”. Here you can update your preferences for all of the different notification types you could receive from Propeller by clicking […]

How do I share my Propeller data with my parent/caregiver/friend?

Go to my.propellerhealth.com Sign in using your email address and password. Forgot your password? Here’s how you reset it. Click on “Settings”. There should be a menu bar of options on the left side of the page. Click on “Sharing”. Click “Invite Follower” and enter in that person’s name and email address.  Change their access level using the […]

How do I share my Propeller data with my doctor?

Go to my.propellerhealth.com Sign in using the same email address and password you used to sign in to your smartphone app Click on “Settings”. There should be a menu bar of options on the left side of the page. Click on “Sharing”. Click “Invite Follower” and enter in your doctor’s name and email address.  Change their access level […]

How do I add another caregiver to my child’s Propeller account?

Go to my.propellerhealth.com. Sign in using your email address and password. Forgot your password? Here’s how you reset it. Select which child you would like to add a caregiver to. Click on “Settings”. There should be a menu bar of options on the left side of the page. Click on “Sharing”. Click “Invite Follower” and enter in that […]

How do I change sharing privileges for my doctor/parent/caregiver?

Followers on your account can have two different levels of permissions – View or Modify. View means they can see your data, but they can’t change anything. Modify means the user can make changes to your account like add a usage or update your medications. To change the sharing privileges for someone following your account follow […]

I’m concerned about privacy. How secure is my information?

Your privacy is very important to Propeller Health. Your information will never be sold, and we safeguard all of the personally identifiable health information you share with Propeller. You’re welcome to read our policy documentation linked at the bottom of this page. As always, please reach out to us if you have any additional questions.

With which browsers can I access Propeller?

You can access Propeller online at my.propellerhealth.com using the following browsers: Internet Explorer version 9 and higher Microsoft Edge (any version) Chrome version 29 and higher Firefox version 27 and higher Safari version 5 and higher You can also access Propeller from our mobile app. If you’re not already enrolled in Propeller, see this article for […]

What does Propeller consider to be night time?

Night time for Propeller is from 10:00 PM until 5:59 AM local time. You may see us talk about Night Time usage when showing you trends about when you use your inhaler.


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