viii. Additional Information

Why are my notifications not in my preferred language? How do I update that?

Getting notifications in a language that is not your preferred language? That’s easy to update. Propeller sends you notifications (email, text, and push) in the language that is set in your Propeller account. To update your Propeller Profile Language: Go to my.propellerhealth.com Sign in using your email address and password. Forgot your password? Here’s how […]

Compatible Medications – United States

Propeller sensors are compatible with the following medications. If you do not see your medication on this list, please give us a call at 877-251-5451 and we can check for you. Metered Dose Inhalers (MDI)   Advair HFA Asmanex HFA Dulera Flovent HFA ProAir HFA Proventil QVAR Ventolin Xopenex   Diskus Inhalers Advair Diskus Flovent […]

How do I change my address?

You can’t change your address through the app, but you can change it on my.propellerhealth.com. Go to my.propellerhealth.com Sign in using the same email address and password you used to sign in to your smartphone app Click on “Settings”. From the menu on the left side of the page, select “Profile”. Here you can update […]

How do I change my text message and email notification settings?

Go to my.propellerhealth.com Sign in using the same email address and password you used to sign in to your smartphone app Click on “Settings”. From the menu on the left side of the page, select “Notifications”. Here you can update your preferences for all of the different notification types you could receive from Propeller by clicking […]

How do I share my Propeller data with my parent/caregiver/friend?

Go to my.propellerhealth.com Sign in using your email address and password. Forgot your password? Here’s how you reset it. Click on “Settings”. There should be a menu bar of options on the left side of the page. Click on “Sharing”. Click “Invite Follower” and enter in that person’s name and email address.  Change their access level using the […]

How do I share my Propeller data with my doctor?

Go to my.propellerhealth.com Sign in using the same email address and password you used to sign in to your smartphone app Click on “Settings”. There should be a menu bar of options on the left side of the page. Click on “Sharing”. Click “Invite Follower” and enter in your doctor’s name and email address.  Change their access level […]

How do I add another caregiver to my child’s Propeller account?

Go to my.propellerhealth.com. Sign in using your email address and password. Forgot your password? Here’s how you reset it. Select which child you would like to add a caregiver to. Click on “Settings”. There should be a menu bar of options on the left side of the page. Click on “Sharing”. Click “Invite Follower” and enter in that […]

How do I change sharing privileges for my doctor/parent/caregiver?

Followers on your account can have two different levels of permissions – View or Modify. View means they can see your data, but they can’t change anything. Modify means the user can make changes to your account like add a usage or update your medications. To change the sharing privileges for someone following your account follow […]

I’m concerned about privacy. How secure is my information?

Your privacy is very important to Propeller Health. Your information will never be sold, and we safeguard all of the personally identifiable health information you share with Propeller. You’re welcome to read our policy documentation linked at the bottom of this page. As always, please reach out to us if you have any additional questions.


Learn more about how the Propeller program works
How it works